Privacy Policy

Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction
Banan Games (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can manage your data while using our games, including Monke Horror.

2. Information We Collect and Why We Collect It
Our games may request access to certain device features and collect specific user data to enhance your gaming experience.

Microphone Access

• We request access to your microphone to enable in-game voice chat, allowing you to communicate with other players for a more immersive experience.

• You may deny microphone access by selecting "DENY" when prompted upon launching the game.

• To disable the microphone after granting permission, uninstall and reinstall the game. Upon reinstallation, you will be prompted again to provide microphone access, where you can select "DENY" if desired.

• To enable the microphone after previously denying it, follow the same reinstall process and select "ALLOW" when prompted.

Account and Game Data (PlayFab Integration)

• We use PlayFab, a third-party service, to manage and save user data.

• When you open the game for the first time, a PlayFab account is automatically created for you.

• PlayFab stores various game-related data, including:

  • Purchase history for in-game accessories

  • Username and color customizations

  • Other game customization settings

IP Address Collection

• Your IP address is automatically linked to your account.

• This is used for:

  • Recognizing your internet network for account access.

  • Enforcing bans against users violating our community guidelines.

• If a user engages in inappropriate behavior (e.g., harassment, cheating, or violating community standards), they may be reported and banned.

• Bans may be applied to IP addresses to prevent users from circumventing enforcement actions (ban evasion).

• Ban evasion may lead to extended ban durations or permanent account termination.

In-App Purchases (IAP)

• Our game offers in-app purchases for cosmetic items and other non-essential enhancements.

• All transactions are processed through the platform’s respective payment system (e.g., Meta, PlayFab) and follow their security protocols.

• We do not store or process payment information directly.

• Purchased items are linked to your PlayFab account and can be restored if you reinstall the game and log in with the same credentials.

• Refund requests must be handled through the platform where the purchase was made.

3. Reporting Users
To report inappropriate behavior:

• Press the Meta Button on your right controller to open the Meta Menu.

• Select the Report option and follow the steps to submit a report.

• If multiple reports are filed against a player, they may face disciplinary actions, including temporary or permanent bans.

4. Data Deletion Requests
You have the right to request the deletion of your data. Here’s how:

• Uninstalling the game does not fully delete your data but deactivates your account.

• If you reinstall and log back in, your account is reactivated with all previously stored data.

• We retain data to preserve in-game purchases, settings, and customization preferences.

• Permanent Data Deletion:

  • We review PlayFab accounts regularly and delete inactive accounts after prolonged inactivity.

  • To request immediate data deletion, contact us at bananproductionsofficial@gmail.com with:

    • Your in-game username

    • Your PlayFab ID (found in the Privacy tab under game settings).

  • Alternatively, you may reach us on Discord by messaging Skizzo_dev with the same details.

5. Third-Party Services

• Our game integrates with third-party platforms, such as Meta Horizon and PlayFab, which have their own privacy policies.

• We do not sell, trade, or share user data with third parties for advertising or marketing purposes.

6. Updates to This Privacy Policy

• We may update this Privacy Policy as needed to comply with regulations or improve transparency.

• Any changes will be communicated through an in-game notification or an updated version on our official website.

7. Contact Information
If you have questions about this Privacy Policy or need assistance with data requests, you can contact us at:

• Email: bananproductionsofficial@gmail.com

• Discord: Skizzo_dev

• ​

Thank you for playing our games and supporting Banan Games!